✉
Best for anything that needs detail or a screenshot.
You talk to the person who built it. No ticket queue, no support tier, no script.
Best for anything that needs detail or a screenshot.
Quick questions and anything urgent during working hours.
Mark the email URGENT and it reaches me on my phone immediately.
Screen share for anything easier shown than described.
Treated as an emergency at any hour, including weekends.
A bug stopping real work gets fixed before anything else on my list.
How-to questions, advice, and anything not blocking you.
Scoped and priced honestly, including whether it is worth building.
Bugs are fixed free for 30 days after launch. After that it is either hourly or a monthly retainer, whichever suits you better.
If it does not do what we agreed it would, that is a bug and it is free. If it is something we never discussed, that is a feature and it gets quoted.
Everything is documented and the code is yours. I will do a handover call with them at no charge.
Yes. A monthly retainer covers updates, monitoring, backups and a set number of hours for changes.
Email me and mark it urgent if something is down.